Privacy Policy
Fiction Figures respects your privacy. This policy outlines how personal details are collected, used, and protected during your store visit and purchases.
1. Information We Collect
When you browse our store, create an account, or place an order, we collect necessary personal details, including:
- Full Name
- Mobile Phone Number (used for account authentication and OTP verification)
- Shipping & Billing Address
- Order History & Saved Wishlist Items
2. How Information Is Used
Your information is used strictly for core e-commerce functions:
- Account creation, customer sign-in, and mobile OTP authentication
- Processing order payments and completing checkouts
- Packing and delivering packages across India via national courier services
- Providing customer support regarding your orders
3. Payments
Fiction Figures currently offers Cash on Delivery (COD) and UPI/online payment options where available at checkout.
For online payments, customers may be redirected to or interact with the applicable payment service to complete their transaction.
Payment information is handled according to the payment provider's applicable security and privacy practices.
4. Third-Party Services
We may use trusted third-party service providers to help us operate Fiction Figures, process orders and payments, deliver products, provide customer support, send necessary notifications, and maintain the website.
These service providers may process information only as necessary to provide their services to us and are expected to handle information in accordance with applicable privacy and security requirements.
Examples may include:
- Payment service providers
- Shipping and delivery partners
- Communication and notification providers
- Website and infrastructure providers
5. Cookies and Local Storage
Fiction Figures may use cookies and browser storage technologies to support essential website functionality, maintain customer sessions, remember certain preferences, and help provide a smooth browsing experience.
These technologies may be necessary for features such as authentication, cart functionality, security, and website operation.
6. Privacy Inquiries
If you have questions regarding data privacy or wish to request profile updates, contact our support team: +91 97974 94639support@fictionfigure.in.